Welcome to BazarOne eCommerce App. These terms and conditions outline the rules and regulations for the use of BazarOne eCommerce App.

BazarOne Global address is: 30 Cecil Street, #19-08 Prudential Towers, Singapore-049712

BazarOne (India) address is: Office No. 102, 88 Borewell Road Whitefield Bangalore South Bangalore, Karnataka – 560066 India

By accessing this Application we assume you accept these terms and conditions in full. Do not continue to use BazarOne’s eCommerce App if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: Client, You and Your refers to you, the person accessing this website and accepting the Company’s terms and conditions. The Company, Ourselves, We, Our and Us, refers to our Company. Party, Parties, or Us, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of India/Singapore.

Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using BazarOne eCommerce App you consent to the use of cookies in accordance with BazarOne’s privacy policy. Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit.

Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, (Store Name) and/or its licensors own the intellectual property rights for all material on (Store Name).

All intellectual property rights are reserved. You may view and/or print pages from (Add URL) for your own personal use subject to restrictions set in these terms and conditions.

You must not:

• List
• Republish material
• Sell, rent or sub-license material
• Reproduce, duplicate or copy material
• Redistribute content

 

Refund Policy

At BazarOne, we strive to ensure the highest quality and satisfaction for our customers with every purchase. However, we understand that circumstances may arise where a refund is necessary. Please review below our refund policy regarding all products purchased via the BazarOne Ecommerce App:

Quality Guarantee: We stand behind the quality of product in each bag of order transacted through BazarOne. We maintain strict quality control through the entire life cycle of the product and at each touchpoint. If you are dissatisfied with the quality of any item you receive, or if it does not meet your expectations, please contact your Relationship Manager or reach us at support@bazarone.in within the same working day of receipt for a refund or replacement due to the perishable nature of our products.

Damaged Goods: In the unfortunate event that your order arrives damaged or thawed due to mishandling during shipping or any other reason, please notify us immediately. We will gladly provide a refund or replacement, along with any necessary assistance to rectify the situation. Please indicate this to our delivery personnel while receiving the product.

Return Policy: Due to food safety regulations, we typically do not accept returns of frozen perishable goods unless there is a quality issue or damage during transit. However, if you have concerns about your purchase, please contact our customer service team for further assistance.

Communication: Prompt communication is key to resolving any issues with your order. Please reach out to your relationship manager or our customer service team as soon as possible if you encounter any problems. We are here to help and ensure your satisfaction.

Proof of Purchase: To process a refund or replacement, please furnish your order number during all communication. This will help expedite the process and ensure a smooth resolution.

Contact Us: If you have any questions or require assistance regarding our refund policy for frozen perishable goods, please don’t hesitate to contact our customer service team at support@bazarone.in

Please note that our refund policy is subject to change and may vary based on specific circumstances. We appreciate your understanding and cooperation as we work to provide you with the best possible shopping experience.

Return Policy

Due to the nature of perishable items, we are unable to accept returns for items that have already been delivered or picked up. However, if you believe your perishable item does not meet our quality standards or if there was an error with your order, please contact us immediately upon receipt of the item.

 

Shipping Policy

We are committed to providing you with a seamless shopping experience, including reliable and timely shipping. Please read the following information to understand our shipping policy.

Order Processing Time: All our confirmed orders placed within the day’s fixed purchase window will be processed and delivered to the Food Outlets the following day between 6am and 12pm.

Shipping Methods and Rates: We offer free delivery for all our orders meeting the Minimum Order Quantity at the time of Order Completion. We follow expedited shipping method given the perishable nature of products on the platform with a next day morning delivery.

Order Tracking: Once your order has been completed, you will receive your order confirmation and detailed invoice. You can use the order number for any information regarding your order.

Delivery Time Estimates: All deliveries will be completed between 6am and 12pm on the day following the Date of Order Placement.

Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact us immediately. Please also see our Refund and Returns Policies.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Nothing in this disclaimer will:

• Limit or exclude our or your liability for death or personal injury resulting from negligence.
• Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
• Limit any of our or your liabilities in any way that is not permitted under applicable law.
• Or exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:

• are subject to the preceding paragraph; and
• govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities that arise in contract, tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.